Software

7 Essential Business Features To Look For In A Virtual Terminal

 

In the business world, virtual terminals have become the talk of the town. These terminals are like a typical ATM, where you can use your credit card to make purchases. However, instead of giving out your credit card information over the telephone or internet, you enter it into the terminal, and it does the calculations for you. The result is that you pay less money for your transactions.

With so many business options these days, it isn’t easy to choose which is the best. There are many different kinds of terminals for your business. To narrow down your choices, figure out what your needs are. Then you’ll be able to choose the virtual terminal that’s right for you. Here are some of the most common types of terminals that you will find:

ATMs Virtual terminals that offer ATMs are handy for several reasons. You can accept your credit card and use it online or over the phone without worrying about going into an actual bank and dealing with an actual person. This type of virtual terminal can come in the form of software that runs on your computer, as well as hardware. They are pretty user-friendly, and often they are pretty inexpensive.

Web-based terminals are the best option for people who aren’t always available in the office. For example, if you’re running an online business, and one of your services is a virtual help desk, this is the kind of terminal you need. With a web-based virtual terminal, you can have your service virtually anywhere in the world without having to pay out of pocket for your equipment.

Softphones are another option for a virtual terminal. They are much like the cell phones you use at home, except you don’t pick them up, and they are not immediately available for use. You can keep receiving incoming calls and answer them as you need to. But many people find this acceptable for their business. Softphones can be used to make reservations, and they can even be used to make sales. Many virtual terminals have softphones preinstalled.

You can set up your VoIP account to allow calls to areas code numbers and even include voicemail for those times when you don’t feel like taking incoming calls. Many businesses are finding that this option is handy and cost-effective. Your VoIP account will also allow you to track the actual minutes that are being used and will even allow you to make adjustments based on the hours of operation that your business operates during any given day.

E-mail This is a growing feature of many businesses and is becoming more widely available with the expansion of the internet. It used to be that a virtual terminal was simply a simple text-based interface with no added features. While this is still true for many, the advent of smartphones with email capabilities has made this even more accessible. You can set up your VoIP account to send and receive e-mails and then archive them or delete them as you choose.

Many others are available as well, depending on your specific business needs. Be sure to check out the features each system has before choosing one for your business. The right virtual terminal can give your business an edge, allowing you to do more.